Terms and Conditions

Downloads

Copyright of all download material remains with Hannah Ensor. In purchasing a download, you buy the right to download that file up to 5 times within 30 days of the date of payment (in the case of free downloads, for 30 days from the date of placing the order). You may not permit the use of downloaded files by other persons and you may not share downloaded files on the interent, by email or any other electronic means. You may only print copies of the download for your personal use. If you wish to use the download for anything other than personal use, you must gain prior written permission from Hannah Ensor (admin@stickmancommunications.co.uk)

Please note that once you have activated a download, you no longer have a right to withdraw from/cancel your order.

Payment options

Worldpay is the default system for processing card payments on this website. We accept Visa, Visa Debit, Mastercard, JCB and Maestro cards.

Paypal is also available.

If you wish to pay by BACS, or by card payment over the telephone, please select 'invoice' from the payment options.

Postage & Packing charges:

UK Mainland customers

Order total excluding P&P £0.00-£4.99, postage: £1.50

Order total excluding P&P £5.00-£29.99, postage: £2.00

Order total excluding P&P £30.00-£39.99, postage: £4.00

Order total excluding P&P £40.00-£99.99, postage: £4.50

Order total excluding P&P £100.00+,postage: £8.00

Any parcels too large to be sent by First Class post will be sent by 'Parcel Delivery'.

International customers (anywhere outside UK)

Order total excluding P&P £0.00-£4.99, postage: £3.50

Order total excluding P&P £5.00-£14.99, postage: £4.00

Order total excluding P&P £15.00-£39.99, postage: £5.00

Order total excluding P&P £40.00-£99.99, postage: £8.00

Order total excluding P&P £100.00+,  postage: £10.00

Delivery times

We aim to send orders within 3 days of reciept of payment. Orders containing items listed as 'ADVANCE ORDER' will not be shipped until all items are in stock. Expected dates for the arrival of stock can be seen on the relevant product pages.

Once sent, delivery depends on Royal Mail. Their target delivery times are:

First class Royal Mail (mainland UK): 1-2days

International Standard mail to Europe: 5 working days

International Standard mail to the rest of world: 14 working days

Copyright

This site and all its contents including design, images, files, the selection and arrangement thereof, are the property and Copyright © 2009-2017 of Hannah Ensor. All rights reserved. No part may be reproduced or distributed in any form without the express written permission of Hannah Ensor. All Stickman Communications products are subject to copyright and the images thereon may not be replicated, reproduced or distributed in any form other than on the purchased item without the prior written permission of Hannah Ensor.

 

Privacy Policy

Any personal information gained during a transaction will only be used in accordance with our 'Privacy Policy' Terms of use By accessing, browsing and/or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site.

 

Use of the site

Stickman Communications makes no representation that this site or its contents are appropriate or available for use in any locations outside the United Kingdom. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. This site, our products and services are governed by English law.

 

Returns and cancellations

If you believe your goods were faulty or were not as ordered, please contact Hannah Ensor to discuss the situation. Email: admin@stickmancommunications.co.uk Telephone: 07717454648 Address: 54 Portway, Didcot, OXON, OX11 0AZ

If you wish to cancel your order for any other reason, please see the cancellations policy on the 'right of withdrawal' page. Please note that once you have activated a download, you no longer have a right to withdraw from/cancel your order.

 

Charitable Donations

The advertised donations to charity, based on a 'per specified items sold' calculation, are sent periodically to the relevant charities. For more information regarding these charities see: www.hypermobility.orgwww.painuk.org and www.whizz-kidz.org.uk